Resources / FAQs

LMS / Learner Access FAQ

Questions about using the learner dashboard and completing LMS requirements.

Use this FAQ if you are enrolled and need help navigating activities, tests, certificates, or access.

Where do I access my course?

Use My Learning to sign in and open your learner dashboard.

Why is an activity locked?

Activities or modules may be locked until previous required activities, tests, or forms are completed.

Why can I not access the next module?

The previous module may have incomplete required activities, tests, feedback forms, or access restrictions.

How do I retake a test?

If retake is available, the learner dashboard or test page will show a Retake Test option based on the configured passing rules.

Where do I download my certificate?

When your certificate is issued and available, it appears in the certificate section of your learner dashboard.

Can I submit an activity again?

Some activities can be sent back for revision by admin. Availability depends on the activity setup and review process.

Who should I contact if I cannot access my course?

Contact Adhigam Avenue support with your enrolled email address, course name, and a screenshot of the issue.

Still have questions?

Share your background and goals. We can help you choose the right program or pathway.